Our service for your success

Service made to measure

With timely logistics being crucial in the modern supply chain, companies need the reassurance of a strong Customer Service Team they can trust. This ensures optimum availability and performance for your logistics system as well as maximum system life, saving you money and benefitting the environment.

System Support 360°+

KNAPP System Support 360°+ is the word, combining an extensive range of innovative services to cover all of the needs of your warehouse. With System Support 360°+ you can focus on what you do best, no hassles. We tailor the service package exactly to your system and your demands.

Reliable partners at your side

We are committed to giving you that decisive competitive advantage with KNAPP technicians as reliable service partners providing expert customer service round the clock, 365 days a year. Our comprehensive service network offers fast and professional maintenance and upgrade services to our clients.

Transparency and dialogue

Transparency and open dialogue with customers is important to KNAPP. Together with you, we devise concepts that optimally suit your needs and your level of investment.
KNAPP wants you to feel understood and supported at all times. Listening, checking back with you, understanding and acting is the formula for success in our Customer Service Team, because we speak your language. Profit from our language support.

Customer Service networking – events just for you

In the same way, Customer Service networking is all about transparency, communication and exchanging experiences. This series of events is the ideal setting for customers to exchange experiences, bring in their own ideas and get important impulses for their businesses.