Spare Parts Logistics

Feel completely safe and protected with our Spare Parts Logistics services. The KNAPP Service Team helps you with all of your spare parts questions, in 5 languages. From creating a tailored spare parts package, to procuring spare parts up to the design of your storage system for spare parts, with e-Support the online platform for spare parts rounding off our services.

Spare parts packages

The supply of high-quality spare parts at the right time is the key to a smooth logistics operation. The KNAPP Service Team creates a spare parts package specifically tailored to your system and is happy to assist you any time.
You can choose from three options: Spare Parts Package Basic, Advanced and Premium. From the high-end version with the premium package for systems geared to highest availability or in three-shift operation, to the cost-efficient basic version.

Spare parts consulting

The optimal stock-keeping of spare parts plays a significant role when carrying out necessary repair work or scheduled warehouse inspections successfully and efficiently. Our Spare Parts Team makes sure you always keep track of your stock: from inventory in a spare parts storage system to optimizing existing spare parts.

Spare parts procurement

A team of parts procurement experts is at your hand to manage parts usage, order parts or have parts repaired. We are also happy to support you in handling any repairs and warranty claims for spare parts from sub-suppliers.

e-Support: your online platform for spare parts

KNAPP e-Support is a web-based application available in various languages. This tool ensures efficient spare parts ordering and provides easy access to maintenance and repair instructions.
Your spare parts requests are transferred directly to KNAPP Customer Service using the shopping cart function, you receive a corresponding e-mail offer promptly.