Software Support Engineer (m/f)

Your responsibilities:

  • Dealing with queries from the hotline alongside relevant paperwork in conjunction with the responsible departments
  • Taking over projects alongside the field engineer
  • Completing software customer documentation and carrying out software adjustment programming
  • Follow-up and reverse documentation
  • Training new employees
  • On-call duties (attractive additional benefits)

Your profile:

  • University or college-level technical qualification or similar professional experience
  • Basic knowledge of SQL, databases and UNIX
  • Capable of programming in C or C++
  • Very good general electronic data processing knowledge
  • Good knowledge and understanding of warehouse logistic processes
  • Written and spoken English, further foreign languages an advantage
  • Able to describe complex technical situations both orally and written

Our offer:

A challenging task in a successful international corporation.
We support our employees in their personal development (KNAPP Academy) with challenges according to their individual skills and talents.
As committed and satisfied staff is crucial for the long-term success of this corporation, a motivating atmosphere and an attractive work environment are important to us.
The collectively agreed minimum wage of EUR 2.100,- gross per month applies for this position. Depending on your qualifications and experience, we offer a salary in line with industry standards as well as attractive company benefits.

Place of work:
Graz, Austria

Please send your application data via online application form on
Günter-Knapp-Str. 5-7, 8075 Hart bei Graz