Field Service Technician (m/f/d)
Roles and responsibilities:
The candidate will carry out amongst others the following activities:- Monitoring and management of Knapp software systems (WCS, WMS, PLC, SCADA) and related hardware
- Disaster recovery
- Identification and analysis of root causes of problems for systems and IT issues
- Support the software repair process through investigation
- Incident and problem management (Service Desk tickets)
- Change Management (change request (RfC) and customer request (CR))
- Remote support on call
- Collaboration with the field service engineering / maintenance team during breakdown / repair / maintenance activities
Requirements for applicants
We evaluate profiles who have at least three years of experience in the job and who possess the following technical knowledge:- Linux operating systems (command line interface for administering operating system performance, browsing log files and distributing versions)
- Competence in the use of SQL (DML, DDL, TCL) and SQL Developer
- Experience with PL / SQL language
- Debugging skills
- Practical experience in database (Oracle)
- Italian and English language skills required, additional languages (e.g. German) will be considered a plus
Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?
Then apply now! We look forward to getting to know you.
Here are a few tips for a successful application.
Complete + online + authentic = good chances
Complete
The following documents are important to us:
- Cover letter (please indicate your core areas in the case of speculative applications)
- CV (résumé) in tabular format with a photo
- Diploma certificates and evidence of professional experience
Online
Please only apply via our application tool.
Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.
Authentic
Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.
The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.
1. Apply online
2. Confirmation of receipt sent
3. Human Resources and specific department look at your documents
4. If we like what we see: invitation to an interview in person
5. The excitement builds: first interview in person
6. If necessary: second interview in person
7. Do we fit well together? Welcome to KNAPP!
To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.