IT Support Engineer (m/f/d)

#yourmission

As a member of our 9-strong support team, you will ensure the smooth operation of highly automated warehouses worldwide. You will familiarise yourself with new software right from the start: SAP EWM (Extended Warehouse Management).


  • Of course, we won’t leave you alone with this first task: You will receive structured onboarding and a mentor who will support you professionally and help you to find your way in your team.
  • After your training phase, your primary goal will be to ensure the operation of our well-known customers’ warehouses and to restore them in the event of disruptions. 
  • When new customers join our support team, you will support our project teams that have developed the customer solution with tests during the ramp-up phase and familiarise yourself with the processes on site in the warehouse. In this way, you will always be optimally trained for your future support task.
  • You will also create documentation for the IT and logistics processes and ensure that these are always up to date.
  • Your solutions will ensure that our customers’ shelves are always full and that orders from online shops can be delivered on time.

#youareknapp

  • You have a basic IT education (HTL, HAK, IT-LAP, university degree) and a good general understanding of IT.
  • You like to work as independently as possible, but are not afraid to actively ask your colleagues for help when you need it.
  • You have a self-confident appearance and can convincingly present your solutions to customers.
  • You show initiative when analysing faults that occur and act actively in the interests of the customer.
  • You enjoy learning new things and are interested in new technologies (e.g. SAP).
  • You are not afraid to communicate with us and our international customers in English or German (language level B2).
  • You enjoy travelling and are therefore willing to travel 50% in the first year (25% afterwards).

#weareknapp

With us you will become a SAP logistics expert in a wide range of industries worldwide (pharmaceuticals, healthcare, food, fashion, etc.). We offer you, embedded in our 100 employees in Graz, Vienna, Sofia and Würzburg, an appreciative environment with a YOU culture, flat hierarchies and a secure future. And all this with individual working time models and home office, because your time is valuable! With us, your salary depends on your previous professional experience, your skills and your commitment. The minimum salary according to the collective agreement is 3,077.00 (IT KV/ST1) gross per month.

Minimum salary
3,077.00 €

Your Benefits

  • Accessibility (no barriers)
  • Beverages (tea, coffee, mineral water, etc.)
  • Car park
  • Company cafeteria
  • Company doctor
  • Company health management programme
  • Company mobile phone
  • Company pension scheme
  • Employee discounts
  • Employee events
  • Employee notebook
  • Flexible working hours
  • Fruit
  • Good connections
  • Grant for public transportation
  • Home office
  • KNAPP Kinderwelt day care centre
  • Share in the company
  • Training

Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?

Then apply now! We look forward to getting to know you.

 

Here are a few tips for a successful application.

Complete + online + authentic = good chances

Complete

The following documents are important to us:

  • Cover letter (please indicate your core areas in the case of speculative applications)
  • CV (résumé) in tabular format with a photo
  • Diploma certificates and evidence of professional experience

Online

Please only apply via our application tool.

Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.

Authentic

Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.

The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.

 

Bewerbungsprozess Onlinebewerbung1. Apply online

Bewerbungsprozess Erhalt der Empfangsbestätigung2. Confirmation of receipt sent

Bewerbungsprozess Sichtung der Bewerbungsunterlagen durch Fach- und Personalabteilung3. Human Resources and specific department look at your documents

Bewerbungsprozess Rückmeldung und Einladung zum Vorstellungsgespräch4. If we like what we see: invitation to an interview in person

Bewerbungsprozess erstes persönliches Gespräch5. The excitement builds: first interview in person

Bewerbungsprozess eventuell zweites persönliches Gespräch6. If necessary: second interview in person

Bewerbungsprozess Rückmeldung bzw. Einstellung7. Do we fit well together? Welcome to KNAPP!

To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.

Information

KNAPP IT Solutions GmbH
Raaba-Grambach
Austria
Fulltime

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