Logistics Operations Engineer (m/f)

Job Summary The Logistic Operations Engineer (LOE) will make sure a company’s logistic operations (provided by KNAPP), such as manufacturing and shipping, work properly and meet customers’ and KNAPP specifications, which are measured through key performance indicators. An Operations Engineer handles all matters to the logistic operations and its machinery such as Incident, Problem and Change Management. The role of an LOE therefore combines supervisory, technical, training and administrative responsibilities. Another function is the coordination between KNAPP and its customer to fine-tune the operations. They work as part of a team for a KNAPP customer and interact with Hotline (HQ) and computer systems, software, physical technology (machinery), engineers and end users to increase stability, efficiency and establish best practices. Operations engineers can train other employees to use existing, changed or new software and machinery integration. Key Responsibilities Increase stability Identifies operational issues by observing and analysing the system function and performance of results:
  • Continuously analysing and improving the operational process (measure = throughput)
  • Leads and supervises troubleshooting procedures such as
  • Incident Management (measure = time to resolve, SLA)
  • Problem Management (measure = time to complete development cycle)
  • Change Management (measure = % of successful CRs)
  • Identifies operational priorities by assessing operational objectives (measure = uptime)
  • Continuous Improvement Process (measure = ITIL compliance, TPX Dashboard)
  • Investigating complaints and suggestions
Increase efficiency Develops operational solutions by defining, studying, estimating, and screening alternative solutions
  • Determine impact on whole logistic system
  • Continuous Improvement Process
  • Anticipates operational issues by studying operational targets, modes of operation, limitations
  • Monitoring technical availability (measure = CMMS, Logistic Dashboard)
  • Monitoring performance (measure = Logistic Dashboard)
Establish “Best practice” Improves operational quality results by studying, evaluating, and recommending process re-design
  • Supervision of implementing changes
  • Change Management
  • Contributing information and opinion to unit design and modification teams
  • Continuous Improvement Process
  • Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends and developments
  • Continuous Improvement Process
Qualifications, skills and experience
  • HNC/HND/ONC Apprenticeship/BTEC, City and Guilds in appropriate subjects, Electrical & Mechanical Engineering.
  • Knowledge and understanding in Control software at PC and PLC level
  • Minimum 5 years’ experience in a relevant industry or service.
  • Strong communication skills both verbal and written
  • Demonstrable experience in people management
  • Experience of having operated a CMMS system preferred.
  • Proven track record in service maintenance
  Important behaviours to have in line with our company values
  • Appreciation – Recognises the achievement of others
  • Creativity – Is resourceful and innovative
  • Courage – Willing to learn and try new things
  • Openness – Always approachable and helpful
  • Reliability – Consistently gives their best
Company benefits
  • KNAPP will contribute up to 6% pension
  • Private healthcare with Vitality
  • Cycle to work scheme
  • Employee referral scheme
  • Employee assistance programme
  • Employee of the Quarter awards

Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?

Then apply now! We look forward to getting to know you.


Here are a few tips for a successful application.

Complete + online + authentic = good chances


The following documents are important to us:

  • Cover letter (please indicate your core areas in the case of speculative applications)
  • CV (résumé) in tabular format with a photo
  • Diploma certificates and evidence of professional experience


Please only apply via our application tool.

Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.


Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.

The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.


Bewerbungsprozess Onlinebewerbung1. Apply online

Bewerbungsprozess Erhalt der Empfangsbestätigung2. Confirmation of receipt sent

Bewerbungsprozess Sichtung der Bewerbungsunterlagen durch Fach- und Personalabteilung3. Human Resources and specific department look at your documents

Bewerbungsprozess Rückmeldung und Einladung zum Vorstellungsgespräch4. If we like what we see: invitation to an interview in person

Bewerbungsprozess erstes persönliches Gespräch5. The excitement builds: first interview in person

Bewerbungsprozess eventuell zweites persönliches Gespräch6. If necessary: second interview in person

Bewerbungsprozess Rückmeldung bzw. Einstellung7. Do we fit well together? Welcome to KNAPP!

To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.


KNAPP U.K. Limited
Milton Keynes, Buckinghamshire
Great Britain
Full time


Kirsty Johnson

Kirsty Johnson

Human Resources
Unit 60 Monument Business Park Warpsgrove Lane, Chalgrove OX44 7RW Oxfordshire Großbritannien