Site Manager (m/f)

Overview of the role:

It is expected that the successful candidate will possess proven experience of managing an on-site maintenance team that deal with electro-mechanical, PLC, and Systems Software faults and preventative maintenance operations on automated materials handling equipment within a warehouse environment. Reporting to the KUK Key Account Manager, the Site Manager will be experienced in carrying out risk assessments and will ensure that the team carries out their duties within a safe environment. The position is an office-hours, site-based role although the Manager is expected to be very flexible should the situation require out of hours attendance. The candidate must show experience and competence in budgetary control and show a successful history of managing a large team of shift-based engineers.

Key Responsibilities:

The position requires a wide range of responsibilities including but not limited to the following,

  • Provide complete customer satisfaction whilst enhancing the reputation of the Company
  • Gain a reputation for rapid and effective support
  • Manage site budgets and associated commercial activities
  • Match tasks with team skill-sets to ensure delivery of defined SLA
  • Manage as the on-site representative, all system improvements and installations
  • Manage all training requirements, both technical and regulatory
  • Develop on-site staff and resources
  • Increase the scope and efficiency of the Company’s support solutions
  • Be an effective manager focused on team development
  • Work against timeframes to complete reactive repairs.
  • Interact with on-site and off-site management keeping them informed of local issues and successes and addressing all concerns in a professional manner.
  • Appreciate Health & Safety considerations with regard to given tasks and be able to carry out risk assessments
  • Provide monthly, summary and detailed reports covering commercial and technical activities
  • Improve the service level and optimise resource utilisation through adoption of industry best practices
  • Manage the provision of quality support and maintenance services of all live information systems.
  • Plan and implement system security policy.
  • Manage and coordinate the daily activities of all personnel.
  • Appreciation of Cultural Diversity


  • Degree Level or at least HNC/D Engineering
  • Systems background
  • Strong experience of Lean / 6 Sigma
  • Manufacturing management experience preferred but not essential
  • Previously managed large teams

Candidate profile:

  • Customer focused
  • Excellent verbal and written communication skills
  • Data analysis
  • Strong skills in report development (MS Word, Excel, PowerPoint).
  • Strong interpersonal and leadership skills.
  • Team oriented.
  • Deal with issues and resolve them diplomatically.
  • Proven Organisational Skills

 Technical Requirements:

  • Technical skills to cover software systems, server architecture & Networks with a good appreciation of electro-mechanical installations

 Closing date for all applications: 31th July 2020

Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?

Then apply now! We look forward to getting to know you.


Here are a few tips for a successful application.

Complete + online + authentic = good chances


The following documents are important to us:

  • Cover letter (please indicate your core areas in the case of speculative applications)
  • CV (résumé) in tabular format with a photo
  • Diploma certificates and evidence of professional experience


Please only apply via our application tool.

Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.


Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.

The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.


Bewerbungsprozess Onlinebewerbung1. Apply online

Bewerbungsprozess Erhalt der Empfangsbestätigung2. Confirmation of receipt sent

Bewerbungsprozess Sichtung der Bewerbungsunterlagen durch Fach- und Personalabteilung3. Human Resources and specific department look at your documents

Bewerbungsprozess Rückmeldung und Einladung zum Vorstellungsgespräch4. If we like what we see: invitation to an interview in person

Bewerbungsprozess erstes persönliches Gespräch5. The excitement builds: first interview in person

Bewerbungsprozess eventuell zweites persönliches Gespräch6. If necessary: second interview in person

Bewerbungsprozess Rückmeldung bzw. Einstellung7. Do we fit well together? Welcome to KNAPP!

To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.


KNAPP U.K. Limited
Milton Keynes
Great Britain
full time


Kirsty Johnson

Kirsty Johnson

Human Resources
Unit 60 Monument Business Park Warpsgrove Lane, Chalgrove OX44 7RW Oxfordshire Großbritannien