Resident Team Leader

KNAPP Italia is now looking to expand their Service Resident team by adding 2 team leaders to support the highly automated warehouse system of an internationally renowned customer, who provides fashion eyewear and is based in the province of Belluno.

Roles and responsibilities:

The candidate will carry out amongst others the following activities:
  • Coordinate the activities of the team of electromechanical technicians assigned to him and any external companies in charge of carrying out the repairs
  • Provide assistance in the maintenance activities of the installed system
  • Ensure that all spare parts related issues are addressed quickly and efficiently
  • Ensure that every activity of the technical team is documented on the CMMS
  • Provide the customer an effective and efficient response according to the “right first time” approach together with the team of technicians
  • Participate in periodic meetings with the customer and other team leaders
  • Provide maintenance support in the event of an emergency due to breakdown or following problems with the installed systems
  • Actively participate with the customer in issue management and the internal escalation process for all aspects related to maintenance
  • Guarantee an optimal level of performance by checking on-site maintenance activities, the speed of response and the quality of the repair as well as the standards of execution of the works
We are looking for candidates who have previous experience in managing a team, able to work under pressure, able to motivate and encourage their work team by promoting a healthy and collaborative environment.

Requirements for applicants

  • Technical diploma in electrics, electronical engineering, mechanics, mechanical engineering, IT, automation
  • Ability to read and understand mechanical and electrical diagrams
  • Knowledge in the pneumatic / hydraulic field
  • Knowledge of sensor technology in industrial automation
  • Ability to diagnose mechanical, electrical, and electronic faults and malfunctions
  • Ability to perform the necessary interventions to restore the functionality of worn, faulty or malfunctioning components
  • Install and commission mechatronic components and systems
  • Carry out routine maintenance on systems and appliances
  • Take care of the management and maintenance of robotic and automation systems
  • Optimize systems, machines and plants using automated control tools
  • Experience in the use of CMMS
  • Understanding the overall effectiveness of equipment (OEE) and its performance metrics
  • Previous experience as team leader / shift manager / department head
  • Knowledge of English and Italian
This position requires you to work in shifts (24/7 operation), normally on 5 out of 7 weekdays. Only applicants who are residents of the province of Belluno or those who are willing to relocate will be considered.   We look forward to your application, which you can send to Please title the subject of your email “Application for Team Leader Resident”.

Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?

Then apply now! We look forward to getting to know you.


Here are a few tips for a successful application.

Complete + online + authentic = good chances


The following documents are important to us:

  • Cover letter (please indicate your core areas in the case of speculative applications)
  • CV (résumé) in tabular format with a photo
  • Diploma certificates and evidence of professional experience


Please only apply via our application tool.

Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.


Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.

The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.


Bewerbungsprozess Onlinebewerbung1. Apply online

Bewerbungsprozess Erhalt der Empfangsbestätigung2. Confirmation of receipt sent

Bewerbungsprozess Sichtung der Bewerbungsunterlagen durch Fach- und Personalabteilung3. Human Resources and specific department look at your documents

Bewerbungsprozess Rückmeldung und Einladung zum Vorstellungsgespräch4. If we like what we see: invitation to an interview in person

Bewerbungsprozess erstes persönliches Gespräch5. The excitement builds: first interview in person

Bewerbungsprozess eventuell zweites persönliches Gespräch6. If necessary: second interview in person

Bewerbungsprozess Rückmeldung bzw. Einstellung7. Do we fit well together? Welcome to KNAPP!

To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.


KNAPP Italia S.R.L.
Province of Belluno
Full time


Simon Dinger

Simon Dinger

Head of HR Knapp Italia
Centro Direzionale Colleoni Palazzo Taurus, 1 20864  Agrate Brianza, MB Italien