Service

Our service for your successcomprehensive and smart service rates very highly at KNAPP. Our services are summarized in our portfolio, System Support 360°+. KNAPP provides comprehensive care, including a full complement of service products and services; in other words, a world of service under one roof.

Our services flexibly adapt to the needs and goals of each of our customers. According to our motto, our service for your success, we view ourselves as partners who understand our customers’ businesses and who develop additional services that keep customers happy, because they enable customers to go well beyond the usual level of service with their own customers. Our customer service focuses on maximum performance capacity and availability for the entire life cycle of the system, as well as on ongoing consultation and training. With this holistic approach, KNAPP pursues one goal: not only to offer services, but to really “wow” its customers with them. Going the extra mile in service helps to achieve sustainable success and investment security.

Watch video KiSoft WebEye.

Watch video System Support 360°+.

Watch video Business Operation Partnership.

For more information about System Support 360°+, visit the KNAPP service portal, e-insight.

Need to set up your login data? Please contact us at customerservice@knapp.com.

KNAPP e-insight service platform
Manfred Fuchs

Manfred Fuchs

Director International Customer Service