Profit from our extensive services directly at your site with our extensive On-site Services package: maintenance and maintenance schedule, on-site intervention when things don't go the way they should, or resident engineers, and more. Here a short overview:
Regular, proactive maintenance is the key to maximum system reliability and minimal operating costs. Our local KNAPP Service Teams guarantee optimized reaction times, an excellent price-performance ratio as well as easy and transparent budgeting.
In case of an incident, KNAPP deploys a team of highly-skilled, mobile technicians. These KNAPP technicians are mobilized quickly to reach your site, locate the problem and immediately correct it.
KNAPP deploys Resident Engineers who ensure long-term support in your logistics system. With our resident engineers directly on site, you will benefit from the immediate response in case of a system breakdown and minimize downtimes with our preventive maintenance schedule.
Our KNAPP experts perform this comprehensive inspection service at regular intervals. You then receive a detailed report on the current condition of your system including recommendations or necessary measures.
We understand that introducing an automated warehouse system whether in a new or an existing system is fraught with difficulties. That's why KNAPP offers support during modernization or in the startup phase. Our experienced support team helps you keep the effects on your on-going operation minimal. Plus, we train your employees on site under real-life operating conditions.
We constantly strive to improve our services for you. Our service branch offices also offer additional services that respond to country-specific requirements. Our Customer Service Team will be happy to give you further information.