KNAPP Deutschland GmbH

KNAPP Deutschland GmbH has been the KNAPP AG’s sales and service subsidiary on the German market since 2007. The location in Heusenstamm, close to Frankfurt, boasts many years of experience, industry know-how and proximity to customers. With our competent Field Service technicians and Resident Engineers on site, we ensure high availability of our customers’ systems. Our service portfolio is complemented by life cycle management, retrofitting projects and digital service tools, enabling us to contribute to our customers’ success as a strong partner for the entire value chain.

KNAPP Deutschland GmbH develops tailored all-in-one logistics solutions for a range of different customers in healthcare, fashion, food retail, e-commerce, retail, wholesale and industry. Thanks to our in-depth knowledge and expertise, we help our customers successfully manage their day-to-day system operations.

KNAPP Deutschland GmbH
Seligenstädter Grund 1
63150 Heusenstamm
Tel: +49 6104 40688 0 

Registry Court: Offenbach/Main, HRB 42965
General Management: Joachim Erhard,
Thomas Reichmann
Tax ID: DE157 109 195


As of 2023, around 140 people are employed at KNAPP Deutschland GmbH. Our KNAPP Resident Engineer teams support and maintain 10 customer systems on site our Field Service technicians are deployed at over 60 customer systems.
In 2022, the company celebrated 15 years as a member of the KNAPP group. Thanks to strong growth, the company was expanded to feature more office space and meeting rooms.
In 2018, KNAPP Deutschland GmbH employed over 100 people. KNAPP Deutschland GmbH saw enormous growth, particularly in customer service. Resident Engineers began supporting their first customer systems.
Since 2009, KNAPP has also exhibited at the BVL International Supply Chain Conference in Berlin and LogiMAT – the most important logistics trade fairs in Europe. In the same year, the company pulled in their first major order from one of the largest online retailers in Germany. The system built for the customer was the largest shuttle warehouse at the time and was implemented in a record 15 months. Other projects soon followed for well-known customers in all sectors.
Since 2008, KNAPP Germany has provided customer service. Thanks to competent field service, the company has developed very close relationships with customers.
KNAPP Deutschland GmbH was founded in 2007 as a 100 % subsidiary of the KNAPP AG. The site in Heusenstamm was chosen as the company location. Joachim Erhard has been Managing Director since 2007.

Management of KNAPP Deutschland GmbH

Joachim Erhard, Managing Director, KNAPP Deutschland GmbH

Joachim Erhard

Managing Director
  • At KNAPP Deutschland GmbH since 2007
We have proven ourselves as a reliable partner for our customers for over 15 years.
Frank Egidi, Customer Service Management, KNAPP Deutschland GmbH

Frank Egidi

Customer Service
  • At KNAPP Deutschland GmbH since 2021
Our competent Customer Service team solves the issues on site, helping our customers to secure lasting success.
Thomas Reichmann, Business Development, KNAPP Deutschland GmbH

Thomas Reichmann

Business Development & Sales
  • At KNAPP Deutschland GmbH since 2022


We generate added value for our customers with tailored technological and software solutions for the entire logistical value chain.

KNAPP Germany as an Employer

Our employees are active in customer service, sales, design engineering, software support and administration. With our decentralized structure, we are represented at ten locations across Germany. We work together with renowned customers from a range of different logistics sectors, making an active contribution to their success.

At KNAPP, we promote a family-like and appreciative company culture, and create an attractive and pleasant work environment through teambuilding and social events.

Our employees benefit from an in-house doctor, a company pension scheme, additional health insurance and many opportunities for further training.

Are you interested in providing technical support for innovative customer systems as a service or servicing technician on site? Or would you prefer a sales position in which you convince customers to become partners through our tailored solutions?

Then join our team!

  • Appreciative working environment on a first-name basis
  • Intercultural team
  • Teambuilding events
  • Opportunities for further training
  • Company doctor
  • Company pension scheme and additional health insurance
  • Perfect gear for employees (IT/tools/work clothes)
  • JobRad® (company bicycle leasing)