Why did you choose the OSR Shuttle™ Evo?
It’s quite a challenge planning for the next 15 years in advance. We simply just don’t know what the business will look like in 15 years’ time. This is why it was necessary to have a flexible overall solution, regardless of the system, which would enable us to continue our business in 15 years, whatever it looks like. This call for flexibility is what led us to choose the OSR Shuttle™ Evo.
Speaking of your business – what would you say characterizes it?
On the one hand, we have a small volume of daily business, which demands that we deliver very quickly from the warehouse. On the other hand, we have a highly focussed project business. These are large volume standard orders where it’s all about getting the right goods, tied up in an individual package for the customer, delivered on a fixed date. Although the trend is moving towards the higher value projects, we must be able to do both things. We don’t want to lose our bulk business by focussing on the project business, because there are a great deal of customers with potential for development. Were I to only work with our best customers, neglecting the up-and-comers, I would pass up valuable potential for the future. That’s why it’s so important to cover both segments.
Which advantages do you expect from the new system?
Statistics have shown that our pickers walk an average of 8–10 kilometres per shift. For us to develop further without automation, we would have to ask our employees to walk 15–20 kilometres, which is simply impossible. We also need more capacity and we are aiming to triple it. For this we need to create more space. The OSR Shuttle Evo must be flexible enough to continually adapt to changing demands.
Read the whole interview in the 3/2017 issue of our World of Solutions magazine.