KiSoft Delivery Management Software

Reinventing the last mile

KNAPP’s KiSoft Delivery Management software revolutionizes the last mile in logistics, making rigid routes and fixed delivery times a thing of the past. Our cloud solution offers flexibility and efficiency for your delivery processes. KiSoft DLM optimizes your logistics using intelligent forecasting and helps plan fleet requirements and order trends. A user-friendly dashboard facilitates real-time monitoring and fast access to important data. This way, you have everything under control: from preplanning to monitoring your logistics processes as they happen. Plan your future deliveries with ease and improve your logistics performance in the long term.

Do you want to optimize your last mile?

A person holds two cardboard boxes and uses a phone displaying a virtual interface with delivery satisfaction ratings, showing five stars checked, and delivery-related icons such as a truck, medal, and lock.

KiSoft Delivery Management Software

Daily support for your extralogistics

Over 50 % of all logistics costs for ordered items fall on extralogistics. High costs for fuel and personnel as well as costs due to multiple deliveries resulting from errors further increase prices. If this wasn’t enough, determining transport routes consumes a lot of time and resources, which is often further complicated by construction sites and traffic jams. All these factors ultimately have a negative impact on customer satisfaction.

At KNAPP, we have taken a closer look at these issues of the last mile and have developed software that helps you overcome all these everyday challenges – KiSoft Delivery Management.

Advantages of the Delivery Management software at a glance

KiSoft Delivery Management helps you achieve your goals:

Cost-efficient management of fluctuations in order volumes
Significantly less time needed for daily planning

Improved transparency along the entire supply chain
Strategic decision-making made easier

Significantly reduced logistics costs
Meets the demand of on-time delivery

KiSoft Delivery Management is an independent application, but it can also be used as part of a fully integrated overall solution in combination with other KNAPP technologies.

Intelligent solution for unpredictable situations

Unpredictable order volumes and increasing consumer expectations make it difficult to ensure an even workload for the delivery fleet. KiSoft DLM provides you with route optimization software powered by AI which makes prognoses on consumer demands in order to improve the availability of the fleet. This helps you fulfill high consumer expectations with regards to fast and transparent delivery, which in turn strengthens consumer satisfaction and loyalty.

Dynamic route planning

Continually optimized delivery routes considering real-time traffic data, weather conditions and delivery windows. Reduces fuel consumption and delivery times.

Predictions using AI (Predictive Analytics)

Analyzes past and real-time data to make prognoses on order volumes. Optimizes use of the fleet and minimum idle time.

Transparent delivery windows

Allows consumers to choose the best delivery time in the online shop, increasing transparency and improving customer satisfaction.

Improved use of resources

Ensures a balance between supply and demand. Increases fleet efficiency and optimizes the use of resources.

We’re happy to answer all your questions

FAQs about the KiSoft Delivery Management software

What’s the difference between KiSoft DLM and a transport management system (TMS)?

While a TMS covers the entire transport process from freight planning to carrier selection and cost control, a DLM focuses on the last mile and the actual delivery process. In other words:

TMS = strategic transport planning
DLM = physical delivery process

Who benefits from using delivery management software?

DMS is ideal for businesses who have their own vehicle fleet or high delivery volumes. These are usually businesses in e-commerce, retail, food retail or parcel logistics. Delivery management software helps you automate your delivery processes, improve communication with your customers and reduce delivery costs.

Is it possible to combine delivery management software with a transport management system?

Yes, it makes absolute sense to implement both systems in combination. In doing so, the TMS takes care of the overall transport planning and control, while the DMS optimizes how orders are delivered to the end consumer in the best possible way. The two systems can be seamlessly integrated using interfaces (APIs).

How much effort does the implementation of a new delivery management system require?

Implementing new delivery management software is generally easy as many systems including KiSoft DLM are cloud-based and can be integrated quickly. Depending on the level of complexity, the software can be implemented within a few days or weeks. What’s important to consider for such a project is that it requires thorough planning and proper training for employees.

Does delivery management software also make sense for smaller businesses?

Absolutely. Smaller companies can also benefit from delivery management software as it helps to use resources more efficiently and reduce manual processes, leaving a more professional impression. Last but not least, KiSoft DLM is a scalable solution and therefore able to grow with your business.