The company

At KNAPP Smart Solutions GmbH, headquartered in Gelsenkirchen, Germany, we develop and produce automated storage systems, measurement and weighing technology as well as software solutions for pharmacy, industry, logistics and retail. With our brands ApoStore, RetailStore, and InduStore, we supply comprehensive automation solutions.


Our modern technologies optimize the internal processes for various industries by linking automated warehouses, e-commerce and brick and mortar retail. Our story as technology pioneers began in 1986 in Gelsenkirchen, where we made the world’s first picking robot. Since 2000, we have been planning, building and installing automated storage systems and logistics concepts all across Europe. Today, we employ more than 140 employees at KNAPP Smart Solutions.

We have found new applications for our innovations stemming from brick and mortar retail and industry in tailored solutions for the healthcare industry. We pour our more than 35 years of automation experience into the design of high-grade automation solutions for pharmacies, hospitals and pharmaceutical warehouses and also offer proven solutions to other industries.

Our technology is “Made in Germany”.

KNAPP Smart Solutions GmbH
Uferstraße 10
45881 Gelsenkirchen
Tel: +49 209 94117 0

USt.IdNr DE 300 827 208 / HRB 17444


The ApoStore brand offers automation technology for healthcare covering pharmacies, hospitals and pharmaceutical wholesale. Here, the focus is on individual availability and accessibility of medical products.


The RetailStore solution for storage logistics integrates the point of sale and is the focal point for automated and digital processes in retail, seamlessly integrating the shopping experiences that inspire loyalty in the end customer.


With the InduStore, we offer a flexible storage solution that can be adapted to the requirements of various industrial environments. Our portfolio of measurement technologies includes measurement and weighing systems as well as industrial services.


Parent company KHT is founded; first picking robot is produced
First automated picking system implemented for pharmaceutical wholesale
First automated picking system in a German pharmacy
First hospital with automation
APOSTORE GmbH founded
First installation of an InduStore automated picking system
Collaboration with KNAPP AG
100 % subsidiary of KNAPP AG
First installation of a RetailStore automated picking system
Formation of KNAPP Smart Solutions GmbH


Christian Bauer

Christian Bauer

Managing Director
  • At KNAPP since 2016
Using a combination of automation technology and digital POS solutions, we offer potential customers in industry and retail a smart approach to the “Last Mile 2.0".

Christopher Thielen

Managing Director
  • At KNAPP since 2019
Thanks to our broad robotic picking portfolio and our digital products, we always have a suitable solution to perfectly fit the requirements of each customer.

KNAPP Smart Solutions as employer

What can you look forward to as an employee?

At our company, reliability, sincerity and solution orientation form the basis of our positive and family-friendly corporate culture.

KNAPP Smart Solutions opens exciting career perspectives and offers varied and attractive opportunities for all those who are looking for a challenge in a dynamically growing company. The headquarters of KNAPP Smart Solution is in Gelsenkirchen, Germany, in the iconic district of Schalke. From there, the downtown of the Essen metropolis in Ruhr can be reached in just 15 minutes by car. What’s more, as a subsidiary of the Austrian company KNAPP AG, we are globally connected.

Excited about our company and products and like working in innovative teams? Find out more about opportunities that are right for you at KNAPP Smart Solutions GmbH. We are always looking for dedicated and qualified new colleagues for our enterprise. University students will also find a variety of suitable opportunities and jobs.

  • Flat hierarchies
  • Employee initiatives for example:
    travel, technology, mobile telephone as well as leisure and sport events
  • First name basis
  • Flexible working hours
  • Good local transport connection
  • Free parking at the offices

Our location in the heart of the Ruhr region