IT Support Engineer – Linux Hero wanted! (m/f/d)
#yourmission
- You are responsible for the smooth operation and high availability of customer IT systems (focus on Linux), which are distributed around the globe
- Your main tasks include receiving and processing support requests in a solution-oriented manner, including documentation
- You analyse, evaluate and solve incidents and problems
- You take over newly installed systems from the project team to Customer Service
- On-call duties offer you the possibility of attractive additional earnings
- As a future expert, your responsibilities will include advice, suggestions for optimisation and training for new employees
#youareknapp
- You have a sound technical education – HTL, FH, or Uni as well as first professional experience
- Very good general IT knowledge as well as very good Linux knowledge (such as Suse, Oracle Linux, navigation and manipulation safe) and
- You have database (such as administration, data mirroring, backup management) and network knowledge (switch and access point administration, NW dump analysis).
- Very good general IT knowledge is a prerequisite
- You communicate in German and English.
- You are a team player, have a high willingness to learn, work independently and are reliable.
#weareknapp
The minimum salary for this position is EUR 2.875,- gross. As an allowance for on-call duty you will receive an additional EUR 271,- gross per month. The remuneration for active and passive on-call duties depends on the number of times you are on call. However, we offer a payment in line with the market depending on your qualifications and previous experience.Our motto: “Ease customer’s life!” In our technical support department, you will help our well-known customers around the world remotely. We support our customers in solving problems or solve them ourselves after our analyses (log files, database, software testing). To ensure that our IT systems get better and more stable, and our customers remain satisfied, we solve the problems not only temporarily, but also work closely with development departments. Teamwork is very important to us; for the start, you will receive a mentor and later you can rely on your colleagues.Your Benefits
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Car park
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Company cafeteria
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Company doctor
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Company health management programme
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Company mobile phone
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Company pension scheme
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Employee discounts
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Employee events
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Flexible working hours
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Fruit
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Good connections
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Grant for public transportation
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KNAPP Kinderwelt day care centre
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Share in the company
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Training
Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?
Then apply now! We look forward to getting to know you.
Here are a few tips for a successful application.
Complete + online + authentic = good chances
Complete
The following documents are important to us:
- Cover letter (please indicate your core areas in the case of speculative applications)
- CV (résumé) in tabular format with a photo
- Diploma certificates and evidence of professional experience
Online
Please only apply via our application tool.
Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.
Authentic
Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.
The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.
1. Apply online
2. Confirmation of receipt sent
3. Human Resources and specific department look at your documents
4. If we like what we see: invitation to an interview in person
5. The excitement builds: first interview in person
6. If necessary: second interview in person
7. Do we fit well together? Welcome to KNAPP!
To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.
