KiSoft Driver

Navigate your way to success with our last-mile delivery app

KiSoft Driver is a user-friendly, easy-to-use mobile application that ensures an efficient and smooth delivery process for drivers along the last mile. This delivery app promotes a paperless delivery process that supports drivers all the way from the starting ramp to navigation and the subsequent handover to the end customer.

Are you looking to use KiSoft Driver to find your way to success?

A man driving a truck with the help of KiSoft Driver technology.

Digital answers to analog challenges

Low efficiency on the last mile caused by old, proprietary technologies leads to inefficient processes and delivery delays. Additionally, minimal communication with the customer results in complaints and a lack of documentation of events en route – not to mention the increased workload associated with paper-based processes. High turnover, constant recruiting and long training periods for new employees also add to this issue. All this culminates in delivery delays, inefficiency and a lower service quality.

KiSoft Driver provides a solution to all of these challenges. The easy-to-use mobile application can be downloaded through the app store and installed on any smartphone.

The best route is in your hand

KiSoft Driver consists of a native mobile app that is currently supported by Android and iOS, which means that no additional equipment is required.

Benefits of the KiSoft Driver app at a glance

KNAPP’s last-mile delivery app optimizes processes on the last mile. This includes:

  • Paperless processes
  • Secure storage of personal data in accordance with applicable regulations
  • Handy smartphones instead of bulky handheld terminals
  • Native mobile applications available in the respective app stores
  • Minimum training time thanks to processes that are easy to follow
  • Seamless documentation of all processes in one spot

Support for drivers along all steps of the process

KiSoft Driver follows an all-in-one approach. The app supports drivers during the delivery of goods and guides them through the most important process steps:

Loading and unloading

The workflows are simple and guide the employee with the optimal sequence for loading and unloading goods.

Navigation on the road

An integrated navigation system guides the driver to all stops in the correct order. If required, the route is recalculated automatically (e.g. if there are traffic jams).

Documentation and transparency

The app documents the entire handover process and saves all required signatures and photos. Any incidents such as missing or damaged items can also be documented using the application. The same applies to any refusals to accept goods.

Additional functions

To speed up the reverse logistics process, returns and empties can be directly registered in the warehouse through the application if required.

Reports and analysis

Additionally, the application offers a general overview of the current status of all outbound deliveries and incidents. Thanks to the integration of other products from the KiSoft portfolio such as KiSoft Delivery Management and KiSoft Analytics, you can analyze all your data in one central spot and benefit from a complete overview of your last mile.

Do you want to optimize the last mile of your business?

FAQs – the most important questions and answers about KiSoft Driver

KNAPP’s KiSoft Driver application is currently always used together with KiSoft Delivery Management in order to offer the most value to our customers.

Yes. The KiSoft Driver app has an intuitive design and requires minimal training and no proprietary equipment. New drivers will find it very easy to use the app as all steps are clearly structured and supported by the UI design. This reduces training and ensures that drivers are always ready to go even during seasonal peaks or if staff are frequently changing.

No. You don’t need a separate navigation app as the KiSoft Driver app already comes with an integrated navigation system that helps drivers to reach their stops in the fastest way possible.

Yes, you can also scan barcodes with the KiSoft Driver app without any additional equipment. The app allows users to easily scan the barcodes with the phone camera.

If required, personal data is stored on a secure and encrypted server. After completing an order, no connection can be drawn between the order and the end customer through the frontend of the application.

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