Affordable and manageable automation?
The word automation sounds like a huge investment and might put off companies wanting to enter the e-commerce business. Getting started, however, doesn’t have to be expensive nor does it mean they have to fully-automate their entire business. Much can be achieved with just small, systematic measures within a reasonable budget. “You can start smart and small, for example, with paperless manual picking, carton closers or photo stations to document the contents of shipments. A WMS software is also an important step because with it, you can collect and analyse data, learn from it and prepare yourself for growth at the right time,” says Mario Rauch.
One of the greatest logistics challenges in e-commerce is capacity fluctuations, meaning the peaks. In e-commerce, data plays an important role. With data, you can be proactive instead of reactive.
Gerrit Schneider, Sales Manager, KHT
Master data as the key to success in e-commerce
Transparent and reliable data plays an important role in e-commerce fulfilment. Along with customer-specific data or data providing information about expected ordering behaviour, when it comes to intralogistics, complete and correct article master data is absolutely essential as well. In practice, however, the efficient and correct recording of article master data is often a huge challenge for online retailers, as Gerrit Schneider, expert in master data management at KHT knows from experience: “One of the greatest logistics challenges in e-commerce is capacity fluctuations, meaning the peaks. Here, data plays an important role because it makes it possible to think ahead regarding purchasing behaviour and to be proactive instead of reactive. An overview of the warehouse workload is often missing and valuable space wasted. A mobile station such as our KHT MultiScan or ProfileScan records article dimensions and weight and is a simple but effective solution. It is also useful in the dispatch area for selecting the correct carton size and for saving valuable resources.” Using standardized interfaces, the recorded data is automatically transmitted to the warehouse management system, adding to the article master data and available for analysis.
Find out more about the advantages provided by master data recording in this video.
Successful e-commerce fulfilment depends on many different factors, but one thing is certain: “There is no ‘one size fits all’ solution. The solution must be as unique as the customer. Basically, we design solutions geared towards the future that can grow with the customer’s business. At the end of the day, it’s only the actual success, supported by the automation, that matter, ” concludes Anton Tschurwald.