What are the professions of the future? New careers in logistics

Published on in Company, Interview, Logistics of the future, Service, Technology, Trends
3:30 minutes reading time

Careers of the future in logistics

It’s not just our private lives that are in constant change, professional changes are also shaping our everyday working lives. Digital transformation, big data, artificial intelligence and machine learning are keywords that are revolutionizing our working world for good. Current trends are re-shaping our jobs in almost every sector. If you want to keep up, it’s time to rethink.

These changes do not stop with the logistics sector. At KNAPP, we are always up on the latest developments and trends. Our employees don’t just keep their fingers on the pulse, they actively bring about new trends. Our daily work involves the constant re-evaluation of how things are done to make sure that we offer our customers the solutions and services demanded by the fast-paced market.


The faces behind our innovative technologies

New trends also call for new occupational fields. As a result, we now have professions that seemed inconceivable just a few years ago. We would like to introduce some of the colleagues behind our innovative technologies who are now working in occupational fields of the future. Read on to see what these jobs involve and what makes them so exciting.


Johannes Bannhofer: Senior Software Engineer Machine Learning

Artificial intelligence, or machine learning to be precise, has been a buzzword around KNAPP for a long time. In the Robots and Machine Learning department, specifically established for this area, specialists join forces to work on the artificial intelligence for our solutions, most importantly for the Pick-it-Easy Robot. Johannes Bannhofer is on the team.

Software Engineer, Machine Learning, Robotics, Jobs of the future
Johannes Bannhofer is a Senior Software Engineer dedicated to machine learning.

Johannes has been working at KNAPP for eight years, where he has built upon his already substantial knowledge of software development with the related logistics expertise, which is just as important if not more so when advancing our solutions.

I work on algorithms that allow computer programmes to learn from data – or more precisely, my colleagues and I equip our products with the necessary intelligence to allow us to adapt them to the demands of our customers. It’s fascinating to then see how the systems learn automatically. Our knowledge of software and machine learning, added to our decades of experience as a logistics partner is the perfect combination to breathe intelligent life into our solutions.


Bianca Rotter: Software Developer

Innovative technologies for intelligent image recognition and processing are our passion. These solutions are used for automatic quality checks.

Software Developer, Software, image processing, jobs of the future
Bianca Rotter is a Software Developer and has been working with image processing since 2013.

When she first started, her responsibilities covered internal documentation and coordinating products and projects that were based around image processing solutions. Bianca now develops prototypes and implements image processing solutions to be part of entire projects or products. This also entails testing and enhancing the solutions. Bianca sees change as something positive,

Only by changing can we continue to make progress. I work with new tasks and take on new challenges every day and the work that I do over the course of a project is incredibly varied. It is unbelievably exciting to witness the development of a product from the planning all the way through to its implementation.

Christoph Scherübl: Head of Smart Services

In the Smart Services department, we work on new and innovative services for the KNAPP groups that move away from the classic operative systems. We focus on introducing and promoting intelligent services for the company and our customers – from the idea to the finished solution.

Smart Services, Jobs der Zukunft, Innovation, Service
Christoph Scherübl is Head of Smart Services.

In particular, Christoph Scherübl works in the area of portfolio management and the strategic alignment and planning for these new solutions. He also works intensively with developing future business models. Christoph explains the benefit of this work for our customers as follows,

In this digital age, customers have high demands for the level of service and the flexibility of the services we offer. The presence of new technologies in many aspects of our daily lives means they quite rightly expect to have all relevant information reduced to a suitable degree for them and prepared in the best way possible. They can then use this to make informed decisions. With this in mind, we try to advance our motto of “making complexity simple” even further and make our solutions more accessible to all.”

Alessandro Freidl: Head of Digital Services

Alessandro Freidl and his team are responsible for planning and implementing intralogistics optimization projects, “We help our customers to identify and analyse key figures before working with them on diverse optimization scenarios. As partners, we are able to increase both stability and efficiency.”

Jobs der Zukunft, Service, Software
Alessandro Freidl is Head of Digital Services.

Alessandro has been part of the team since 2002. He started his KNAPP career in the Installation department. From there, he moved onto Development before eventually joining Customer Service. As Service Delivery Manager, he discovered his affinity for working directly with customers. Now, he is responsible for developing and, in particular, establishing our Smart Services with our customers.

The new technologies and the challenges involved in adapting our services to them is incredibly exciting and something that I love to do. Changes are necessary and require courageous decisions. They also compel us to think from a long-term perspective when it comes to employees.


Passionate about new technologies and innovations

This small selection of pioneering career paths shows just how passionate we are about new technologies and innovations. We take this passion and transform it into solutions fit for the future.

Changes do, however, bring new challenges with them. We tackle these head on because they drive us forward. Besides technology and innovation, competences such as social skills, creativity, intuition, flexibility and thinking critically are also a must. Training and employee development are incredibly important to us so that our employees can, to the best of their ability, continue to meet the demands of our customers in the future. We invest in our employees so our customers achieve success.


3:30 minutes reading time
Eva Karner
Eva Karner
Brand Communications
Service Solutions
In Eva’s contributions to our blog, everything centres around the topic of service. What does customer-oriented service mean in the logistics sector? What trends and technological innovations are there in service? Eva does her research thoroughly and writes for you about it.


Additional Information

Additional information:

P.S. Do you already work in a profession of the future? At KNAPP, we look forward to discussing ideas and requests with you to create new solutions. Get in touch with us at blog@knapp.com.