Automated Omnichannel Logistics Solution for DSV

As a third-party logistics provider, DSV’s role is to organize supply chain solutions for companies across the globe. In 2021, DSV began operating an automated omnichannel logistics solution for a famous sporting goods manufacturer. The solution focuses on next-day delivery and the highest quality in order processing, and handles a tremendous volume of orders for wholesale, stores and e-commerce every day. On average, 10,000 orders comprising about 100,000 items are shipped across Europe from the warehouse each day.

60.000 m² warehousing space

400 orders per hour

DSV and KNAPP understood each other brilliantly from the beginning. The two companies complement each other very well with respect to their values and corporate cultures.

Remco Innemee
Vice President, Division Lead, Consumer DSV Solutions, the Netherlands

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The results of the automated omnichannel fulfillment solution

Maximum output

The automated omnichannel logistics solution for DSV increased output by 300 percent, without additional personnel.

High system availability

The system is only shut down for necessary service and maintenance work, possible breakdowns or similar. This minimal tolerance limit makes the system very efficient.

Rapid outbound delivery

Thanks to the automated omnichannel fulfillment solution, same and next-day delivery goes hand in hand with seamless B2B and B2C order fulfillment.

Optimized warehouse management

Thanks to smart warehouse logistics combined with powerful software, the workload makes economic sense and peaks are handled with grace.

Flexibility for future growth

The current design of the warehouse leaves room for future growth. By completing existing plans for part of the system, 30 percent more capacity could be gained.

More sustainability

A positive work climate is aided by the work stations, which are designed ergonomically for the employees’ benefit. The automated carton closing machine closes cartons to the height of the items filling them to reduce the cartons’ volume, which saves CO2 emissions.

A DSV employee picks orders at a goods-to-person work station of the Pick-it-Easy Evo series.

People are really happy when their shipments arrive on the next day. It really brightens their day.

Remco Innemee
Vice President, Division Lead, Consumer DSV Solutions, the Netherlands

Goods-in

Goods enter the warehouse on pallets and are repacked into containers or reused cartons at the 16 decanting stations. Some of the goods go on pallets to the high-bay pallet racks.

Storage

The small parts warehouse, the Evo Shuttle, has space for a total of 257,070 containers. These are stored triple deep on the 19 levels of the 31 modules until it’s time for shipping. The 361 shuttles allow 4,752 double cycles per hour in the automated storage system and convey the items to the picking stations when they are needed.

The Evo Shuttle small parts warehouse has space for 257,070 containers, storing DSV’s goods triple deep in the system.

Picking

At the central distribution center, picking takes place at the goods-to-person work stations of the Pick-it-Easy Evo series, where the orders are assembled directly in the shipping cartons. In parallel there are 28 more manual work stations, where value-added services are handled.

Shipping

Cartons from the Pick-it-Easy work stations are closed to optimize volume, then are labeled and conveyed with the manually packed cartons to the 14 shipping ramps.

Picking at the goods-to-person work stations of the Pick-it-Easy Evo series.

storage locations

active SKUs

order lines per hour

shuttles

Smarter service for optimal system operation

KiSoft CMMS software provides additional digital support for the important topic of maintenance. This means that maintenance decisions are data-driven and can be planned intelligently.

DSV has also opted for Resident Engineering service at their central distribution center and enjoys the support of experts on site. This outsources technical system operation risk, while the company benefits from many services such as incident management, spare parts management, reporting and even the introduction of system optimizations.

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Further reading recommendations

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Omni-channel fulfillment: Parfums Christian Dior relies on exclusive logistics solution

Parfums Christian Dior stands for exclusive scents and luxurious cosmetics. The company, part of the well-known LVMH Group, produces their perfumes and cosmetic products in the Orléans region of France, in Saint Jean de Braye. Here, a state-of-the-art omni-channel fulfillment center has been in operation since 2018, with smart robots handling a large portion of the work.

8 January 20243 June 2024