What’s it like to work in Customer Service at KNAPP?
Becoming acquainted with many different languages and cultures, helping our customers get optimum performance from their systems, finding solutions for problems great and small – working in Customer Service at KNAPP offers a wide variety of challenging work that is both stimulating and exciting. Our activities range from the areas of project management, hardware and software, to professional service technicians or Resident Engineers. Come along with our colleagues for a peek behind the scenes as they show you the work going on in International Customer Service at KNAPP and the different professions waiting for you.
#passion4service
#passion4service
Customers like Sephora, Zalando, ASOS and many others need a problem solver like you:
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More InformationIT Service Administrator
As an IT service administrator, Caroline Zojer and her colleagues keep our customers’ systems up to date with updates and on-site checks and are responsible for the ongoing analysis of IT system workload and performance. But that’s not all this exciting job entails, hints Caroline.
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More InformationPLC Support Engineer
Imagine you are active every day in different countries all around the world. You seamlessly navigate various languages, cultures and time zones – without leaving the comfort of your office. The day begins with a call from South Africa and winds down with providing support to one of our customers in Mexico. Sounds exciting, right? That’s exactly what Luca’s work day is like.
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More InformationSoftware Developer
“The best moment in my job is when I have solved a particularly convoluted issue for one of our customers worldwide,” says our colleague Andreas Kraßnig, revealing what his job as software developer is like. But, what else is involved in this career and what other kinds of work are associated with it? Andreas has more details about it for you.
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More InformationSoftware Support Engineer
Would you like to help our customers deal with complex challenges in the world of software? And is the question “Have you tried turning it off and on again?” never a satisfying solution for you? Then software support engineer is the perfect career for you, which is already the case for our colleague Haris.
KNAPP is more than just an employer – there are many employee benefits. Starting with the KNAPPvital programs, a medical center, company cafeteria and the KNAPPcafé, there are many outstanding initiatives to make KNAPP attractive as a place of work.
Service career paths at KNAPP
Whether in software development, as a PLC Technician or Resident Engineer – to be successful as a company, we need everyone! We live openness, welcome diversity and look forward to many different perspectives, talents and ideas.
Here you can get to know other inspiring career paths and personalities from other areas of the company:
Further exciting insights
Love a technical challenge? Are you an open and communicative person? Then check out this interview with our colleague Seldin: He tells us all about his job as a Service Delivery Manager.
Your SAP® EWM has gone live. What’s next? What 6 questions should you ask yourself about SAP® EWM support after your system goes live? Read on and find out in this blog post.
Success with the KNAPP spirit
Get to know KNAPP better as an employer and gain insights into our positive corporate culture.